data privacy statement

License verification

To check the product license, a serial number (customer- not person-specific) is transmitted to our servers. The transmission is SSL-encrypted.

Data security

The protection and security of your data is one of our main concerns. That's why we rely on technologies and standards that have proven themselves worldwide for years:

  • Encrypted data transmission via HTTPS (TLS 1.2 required)
  • Encrypted data storage (encryption at rest)

easymap explorer is hosted in Microsoft data centers in Amsterdam as part of the Microsoft Enterprise Services "Azure". The maps and data of easymap explorer are therefore stored in Microsoft data centers in Amsterdam. Important for our customers: Data centers in other EU countries have the same data protection status as data centers in Germany. Microsoft's Enterprise Cloud contracts are coordinated with the data protection authorities. Comprehensive information on the security of Microsoft Azure can be found here.

Update search

If you agree to the update search, the program version number and language you use will be sent to our servers to determine if there is a more recent program version. This will allow us to notify you when an update or service pack is available.

The transmission is SSL-encrypted. No personal data will be transmitted.

Bug reports

For faster and easier troubleshooting in easymap you can activate sending of error reports. This helps us to improve the quality of the software.

When an error occurs, data is sent to our servers in the EU, such as program name and version, error message text, exception description and stack, anonymous session identifier, and other hardware or operating system properties. The error description can contain file paths or other data.

The transmission is SSL-encrypted. The anonymous user data cannot be traced back to a specific user.

Usage statistics

The easymap usage statistics help us to identify the functions that are important for the users. With your consent you support the targeted further development of our programs.

For certain actions within easymap, data such as the type of action, number of uses, date/time, program name and version or a unique session identifier are transmitted to our servers in the EU.

The transmission is SSL-encrypted. The unique identification of the session exists only during the session and cannot be related to a specific user.

Address geocoding and address search

To add location coordinates to your addresses or to search for addresses, the necessary address components such as street, house number, postal code, city and country are transmitted to our servers in the EU. No further data from the input file, in particular no IDs, numbers or keys, are passed on to the service. The transmission is SSL-encrypted.

Tour planning

To calculate the route planning, the coordinates of the location and customer level, as well as the settings for the employees and customers - if individually relevant - (weekly working hours, visits per week, visit duration, visit rhythm, last visit or opening hours) are transmitted to our servers in the EU. Additional data such as names, designations or addresses, as well as all other data imported into easymap, are not transmitted.

Server log files

Server logs are stored for up to 7 days for maintenance purposes and include:

  • Visited URL
  • The type and version of browser used
  • Operating system used
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data will not be merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The operator has a justified interest in the technically faultless functioning of the service - for this purpose, the server log files must be recorded.

Further functions

For the release for easymap explorer the data protection notices of easymap explorer (https://www.easymap-xplorer.de/privacy).

Access to third-party services (e.g. road maps) is subject to their data privacy statements.